Terms of Service

1. Acceptance of Terms

By accessing and using the Elio Agency website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our services.

2. Description of Services

Elio Agency provides professional content creation, social media management, branding, and web design services for traditional businesses. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Service Agreements

When you engage our services, you will enter into a separate service agreement that outlines:

• Scope of work and deliverables
• Pricing and payment terms
• Project timelines and milestones
• Rights and ownership of created content
• Cancellation and refund policies

4. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Respond to requests for feedback and approval in a timely manner
• Make payments according to the agreed schedule
• Ensure you have the rights to any materials you provide to us
• Use our services in compliance with all applicable laws and regulations

5. Intellectual Property

Upon full payment for services rendered, you will own the rights to the final deliverables created specifically for you. However, we retain:

• The right to showcase the work in our portfolio and marketing materials
• Ownership of any pre-existing materials, templates, or tools used in creating your content
• Rights to any general methodologies, processes, or knowledge developed

6. Results and Performance

While we strive to deliver high-quality services that help improve your online presence, we cannot guarantee specific results or outcomes. Performance metrics and growth figures mentioned on our website are based on past client experiences and individual results may vary. Success depends on many factors, some of which are outside our control.

7. Limitation of Liability

To the maximum extent permitted by law, Elio Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total liability shall not exceed the amount paid by you for the specific services giving rise to the claim.

8. Confidentiality

We will maintain the confidentiality of any proprietary or sensitive information you share with us during the course of our engagement, except as required by law or as necessary to provide the services.

9. Termination

Either party may terminate the service agreement according to the terms specified in the individual service contract. Upon termination, you will be responsible for payment of all services rendered up to the termination date.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last Updated" date.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, United Kingdom, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us: