1. Introduction
Elio Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and company information when you contact us or request our services
- Payment and billing information when you engage our services
- Communications with us through email, contact forms, or other channels
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
We use cookies to:
- Understand and save user preferences for future visits
- Compile aggregate data about site traffic and interactions
- Provide targeted advertising through third-party platforms (including Meta/Facebook)
- Track conversion events for our marketing campaigns
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Respond to your comments, questions, and requests
- Send you technical notices, updates, security alerts, and support messages
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities
- Deliver targeted advertising and marketing communications
5. Third-Party Services and Analytics
We may use third-party services that collect, monitor, and analyze data to improve our service and marketing efforts. These services may include:
- Google Analytics for website analytics
- Meta Pixel (Facebook Pixel) for conversion tracking and targeted advertising
- Other advertising platforms for marketing campaigns
These third parties have their own privacy policies addressing how they use such information.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal data
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to our processing of your personal data
- The right to opt-out of marketing communications
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: hello@elio.agency
Phone: +44 7557 910006
Address: 25 Wilton Rd, Pimlico, London SW1V 1LW, United Kingdom